GLASTONBURY SOUTHERN GAGE - TENNESSEE DIVISION

I.T. Technician for Glastonbury Southern Gage-TN Division

About the company: Glastonbury Southern Gage (GSG) is a leading manufacturer of threaded products and gages. GSG makes fixed-limit cylindrical gages, special gaging and offers precision grinding and lapping services. The Gage products are widely used in the aerospace, oil, gas, medical, and automotive industries.

Essential duties and responsibilities of the GSG-TN position to include, but not limited to:

• Overall responsibility for maintaining the Division’s computer systems including: hardware, internet connections, ERP Software, Microsoft Suite of Products and other systems as needed in support of operation.
• Installing configuring & maintaining computer hardware including: desktops, laptops, printers, phones, internal network, battery backups. Assist as needed with server, switches, and other hardware,
• Maintaining internal network: wired and wireless.
• Maintain internet connection, speed, and email.
• Maintain established cybersecurity protocols.
• Coordinate support needed from outside vendors.
• Specify and requisition equipment needed to support Division.
• Work with Corporate I.T. in maintaining servers and network connection to Corporate and other Division(s).
• Maintain written procedures as needed.
• Monitoring effective backup of computer system.
• Implementation and maintenance of a CRM system which includes working with outside vendor(s) to ensure a successful      launch.
• Position may require additional remote work above and beyond normal working hours as needed to support operations.
• Responsible for maintaining and ensuring company display boards are operational
• Experience with AI applications a plus but not required

Essential Quality Knowledge:

• Work must be completed on an accurate, timely basis.
• Make sure Department conforms to all Company Policies and Procedures.
• Proven track record of performance.

Essential Safety Knowledge:

• Understand all safety requirements as they relate to their department are followed.
• Assist in other areas as required.

Our ideal candidate will possess:

• Excellent written and verbal communication skills.
• Excellent computer skills including Microsoft Suite of Products (Word, Excel, Outlook, Power Point), and ERP system. Knowledge of Visual ERP. Ability to teach others how to use the products.
• Write reports from Sequel Database, ERP System utilizing Crystal Reports Excel or other formats.
• Source necessary equipment and software for computer system.
• Work effectively with Corporate I.T. and outside vendors.
• Ability to manage multiple tasks and deadlines.
• Troubleshoot and fix I.T. issues.
• Strong time management skills and ability to complete tasks on timely basis.
• Ability to work with limited supervision.
• Write effective procedures and instructions, labeling of hardware, train individuals on use of software.

Education Required:

• College Degree or equivalent work experience.
• 3 – 5 yrs. relevant work experience.
• Working knowledge of Microsoft Suite of Products including: Office 365, Windows 365 email.
• Familiarity with ERP system

Compensation: commensurate experience. We offer a very generous compensation package and our benefit package includes: health, dental. vision, 401K plan, vacation. and life insurance. This company does not provide relocation expenses. If you feel you are the right fit for the position, please send salary requirements, current resume. and cover letter detailing your past relevant experience to: sdollar@gsgage.com (use link below)

It is the policy of Southern Gage to ensure equal employment opportunities to all qualified persons without regard to race, gender, religion, age, national origin, disability, qualified veteran status, or other protected class status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person